123 hgo supports the most popular payment methods in Bangladesh. The full list is below:
- Mobile Banking: bKash, Nagad, and Rocket are the fastest options. Deposits typically arrive in your account within 1–3 minutes.
- Bank Transfer: Direct transfers from major banks including Dutch-Bangla, BRAC, and Islami Bank are supported. Processing takes 15–30 minutes.
- Credit/Debit Card: Visa and Mastercard accepted.
- Crypto: Deposits via USDT (TRC20) are also supported — processed instantly.
Minimum deposit is ৳500. Withdrawals to bKash and Nagad are usually processed within 5–30 minutes. See the Payment section for full details.
123 hgo lets you temporarily or permanently close your account on your own. Here's how:
- Log in and go to Account Settings.
- Click on the "Responsible Gaming" tab.
- Cooling-Off Period: Pause betting and deposits for 1 to 42 days — you can still log in, but transactions will be disabled.
- Self-Exclusion: Lock your account completely for anywhere between 6 months and 5 years.
- Permanent Closure: Email support and your account will be permanently deactivated within 24 hours.
No method will wipe your balance. Once your account is reactivated, your funds remain intact.
Yes, 123 hgo operates under an international license. The following measures are in place to keep the platform secure:
- SSL-256 Encryption: Every transaction and piece of personal data you submit is protected by military-grade encryption.
- Third-Party Audits: Game outcomes are regularly verified by an independent RNG auditor.
- KYC Verification: Identity verification is carried out at registration, which prevents misuse.
- Fund Protection: User funds are held in a separate trust account — never mixed with the company's operational funds.
- Responsible Gaming: Self-exclusion and limit tools are available on every account, free of charge.
If you notice any suspicious activity, contact support@123hgo.net immediately. Our team will investigate and get back to you within 24 hours.
To view your full betting history and financial transaction records on 123 hgo:
- Log in and click the profile icon in the top right corner.
- From the dropdown "My Account" or "My Account" Select.
- Betting History In this tab, you can view the date, match, stake, odds, and result for each bet.
- Transaction History This tab holds the complete record of all your deposits and withdrawals.
Filter by date range — last 7 days, 30 days, or a custom date. Records are typically stored for up to 90 days. For older records, contact support.
Yes, the 123 hgo website is fully mobile-friendly — no app download needed. You get the full experience on any mobile browser (Chrome, Firefox, Samsung Internet).
- Open Chrome or any browser on your phone.
- Type 123hgo.net — the site will automatically load in its mobile version.
- All games, betting, deposits, and withdrawals can be done directly from your browser.
- Add a shortcut to your home screen for quick access: tap the browser's share icon → "Add to Home Screen".
However, the native app offers push notifications and biometric login, which may not be available on the browser. The browser version also performs well on slower internet connections.
This is easy to fix. 123 hgo's password recovery works in two ways:
- With your mobile number: On the login page, click "Forgot Password?" → enter your registered mobile number → you'll receive an OTP via SMS → use the OTP to set a new password. The whole process takes 2–3 minutes.
- Via email: Enter your email address and a reset link will be sent to you — valid for 15 minutes.
If you no longer have access to either your mobile number or email, contact support directly at support@123hgo.net or via live chat. Once your identity is verified through KYC, your account will be recovered within 24 hours.
App crashes and update issues usually come down to a few common causes. Work through these steps:
- When an update notification appears: Update immediately. Download the latest APK from the official 123 hgo website — avoid third-party sites.
- App Won't Open: Restart your phone. If that doesn't help, uninstall the app and reinstall it fresh.
- Clear Cache: Settings → Apps → 123 hgo → Storage → "Clear Cache".
- Check Your Connection: Make sure your Wi-Fi or mobile data connection is working properly.
- Android Version: The app runs on Android 6.0 and above.
If none of the above works, open 123hgo.net in your browser — all features are available there. Sharing your phone model and Android version with support will help us resolve your issue faster.