When you create an account or use 123 hgo, certain information is collected. This policy clearly explains how that information is used and kept secure.
Your privacy matters deeply to 123 hgo. This policy is designed to help you understand exactly what data we collect, why we collect it, and how it is kept secure. We want you to use 123 hgo with full awareness and confidence.
This Privacy Policy applies to the 123 hgo website, mobile app, and all associated services. Whether you register, log in, or simply browse 123 hgo — this policy applies to the protection of your information in every case.
123 hgo complies with international data protection standards, in particular the principles of the GDPR (General Data Protection Regulation). While this policy is written in Bengali, the English version shall prevail in the event of any legal dispute.
123 hgo only collects data that is necessary for providing its services, ensuring security, and meeting legal obligations.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser type, operating system | Security & Fraud Prevention |
| Usage Data | Login timestamps, game history, bet history | Service Improvement & Responsible Gaming |
| Communication Records | Support chat, email correspondence | Dispute Resolution & Quality Improvement |
123 hgo collects data through several methods. It's important that you are aware of each one.
123 hgo uses collected data only for specific, legitimate purposes. If data is ever used for any other purpose, you will be informed in advance.
123 hgo does not sell your data. However, in certain circumstances, information may be shared with trusted third parties.
123 hgo does not retain any data longer than necessary.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity | Service Delivery |
| Financial Transactions | 5 years after account closure | Legal Obligations |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Communication Records | 3 years | Dispute Resolution |
| Log Files | 13 months | Security Analysis |
| Marketing Information | Until opt-out | Promotional Communications |
Once the retention period expires, data is securely deleted or anonymized.
123 hgo uses industry-leading security measures to protect your data, with multiple layers in place to keep it safe.
Cookies are small text files stored in your browser. 123 hgo uses cookies to enhance your platform experience.
You can disable non-essential cookies through your browser settings. Note that doing so may affect the functionality of some platform features.
123 hgo believes every user should have control over their own data. The following rights are available to you.
123 hgo strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If you suspect an account has been opened in a child's name, please notify our support team immediately.
123 hgo may update this Privacy Policy when necessary. For significant changes:
If you do not agree to the updated policy, please stop using the platform and contact our support team.
For any privacy-related questions, requests, or complaints, please reach out to the 123 hgo Data Protection Team.
Two Frequently Asked Questions
To view all active promotions and offers from 123 hgo, go to the "Latest Promotions" menu in the header. You'll find all ongoing offers in one place — from welcome bonuses and daily cashback to free bets and seasonal deals.
At least one new promotion is typically added every week. During major tournaments or festive seasons (such as the World Cup or Eid), special offers come around more frequently. You may also see personalised offers when you log in — so check back regularly.
Keep promotional notifications turned on in your account settings so you never miss a new offer.
The minimum deposit at 123 hgo depends on your chosen payment method. With bKash or Nagad, you can start with as little as ৳500, making it accessible for most users in Bangladesh.
The ৳500 minimum also applies to Rocket. For bank transfers, the minimum is slightly higher at ৳2,000. Most new users, however, start with bKash — it's the fastest and most instant option.
A minimum deposit may be required to claim the welcome bonus on your first deposit — check the latest promotions page for full details.
Enjoy the best gaming experience with your privacy fully protected. Registration is free.