123 hgo Terms & Conditions — Complete Guide to Using the Platform

1. Introduction & Eligibility

123 hgo is an internationally licensed online gaming and Sports Betting platform. By using this website or any associated applications, you are deemed to have accepted all of the terms below.

• These terms may be updated at any time. A notice will be posted on the platform whenever changes are made.
• The Bengali version of the terms shall take precedence; however, in the event of any dispute over translation, the English version will be final.
• These terms and conditions constitute a legal agreement between 123 hgo and the user.

2. Account Registration

To create an active account on 123 hgo, you must provide accurate and up-to-date information. Accounts registered with false or incorrect details may be suspended at any time.

Registration Steps

3. Age Verification & KYC

123 hgo has a strict policy against underage gaming. The minimum age to play on the platform is 18.

• You must declare your age at the time of registration.
• You may be asked to verify your age at any time using your national ID or passport.
• Withdrawals may be restricted until KYC verification is complete.
• A utility bill or bank statement may be required for address verification.

4. Deposits & Payments

123 hgo accepts deposits via bKash, Nagad, Rocket, and bank transfer. Processing times and limits are listed below.

• No additional fees are charged on deposits.
• Deposits from third-party accounts are not accepted.
• Once the account currency is set, it cannot be changed.

5. Withdrawal Policy

KYC verification must be completed before withdrawals can be processed. Once a withdrawal request is received, 123 hgo will process it within the designated timeframe.

• Wagering requirements must be met before bonus funds can be withdrawn.
• 123 hgo reserves the right to place a hold on withdrawals in cases of suspicious transactions.

6. Bonuses & Promotions

123 hgo regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which are detailed on the respective promotion page.

General Bonus Terms

• The welcome bonus is available to new registered users only, once per account.
• A wagering requirement of typically 3–20x must be fulfilled before bonus funds can be withdrawn.
• Bonuses that are not used within the specified validity period will expire automatically.
• Winnings from free spins or free bets are credited as cash balance; separate wagering requirements may apply.
• Multiple accounts from the same household or IP address are not eligible for the same bonus.

7. Betting Rules

Please make sure you understand the following rules before placing a bet on 123 hgo.

• Maximum bet amounts per event are set and may vary by market.
• A bet is not valid until it has been confirmed as accepted.
• If odds are displayed incorrectly, 123 hgo reserves the right to recalculate or void bets at the correct odds.
• In-play bets may occasionally experience a slight delay — bets will be settled based on events that occur within that window.
• Betting using multiple accounts or a VPN is strictly prohibited.

8. Match Settlement

123 hgo uses reliable international data sources to determine the outcome of each match.

Cricket

• If 50% or more of the scheduled overs are completed, the result is determined using the DLS method.
• If less than 50% of the match is played, it is considered void and all stakes are refunded.

Football

• Settlement is based on 90 minutes of play; extra time and penalties are generally not included unless specified for a particular market.
• If a match is abandoned, stakes are refunded to both sides.

9. Prohibited Activities

The following activities are strictly prohibited on 123 hgo and may result in permanent account suspension.

• Claiming bonus benefits by creating multiple accounts.
• Using another person's account or sharing account credentials.
• Attempting to profit by exploiting technical errors or incorrect odds.
• Any attempt at match fixing or gaining an unfair advantage.
• Using automated software or bots to place bets.
• Depositing funds obtained through money laundering or illegal sources.

10. Account Closure

Users may close their account at any time. 123 hgo also reserves the right to suspend or close an account in the event of a rule violation.

• To close your account, contact support — your account will be closed once your balance has been withdrawn.
• A monthly maintenance fee may apply to inactive accounts (no login for 12 months).
• If an account is closed due to a rule violation, the balance may be forfeited.

11. Responsible Gaming

123 hgo believes gaming is for entertainment, not a source of income. That's why we always have tools available to support the wellbeing of our users.

• Deposit Limit: Set daily, weekly, and monthly limits.
• Loss Limit: Accounts are automatically restricted once losses exceed a specified threshold.
• Cooling-Off: Take a break from gaming for 1–42 days.
• Self-Exclusion: Options for a temporary break ranging from 6 months to 5 years.

For more information Responsible Gaming View page.

12. Privacy

123 hgo is committed to protecting your personal information. Full details on how data is collected, stored, and used Privacy Policy page.

• Your information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• You have the right to opt out of marketing emails at any time.

13. Limitation of Liability

123 hgo will not be held liable in the following circumstances:

• Any bet lost due to an internet connection failure.
• Delays caused by third-party server issues or payment gateway outages.
• Any loss resulting from sharing your account credentials with others.
• Service disruptions caused by natural disasters or other unforeseen circumstances.

Maximum liability is limited to the amount of your deposit in any single event.

14. Changes to Terms

123 hgo reserves the right to modify, amend, or update any part of these terms and conditions at any time.

• A 7-day notice will be sent to your registered email before any significant changes take effect.
• Users have the right to close their account if they do not agree to the updated terms.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.